01CUPE collective agreement support
Pay grids, step progressions by service date, premium pay, layoff and recall provisions, and grievance-relevant pay history. Configured in production across CUPE child welfare locals and CUPE municipal locals. See children's aid and municipalities.
02Multi-province payroll on one instance
CPP, EI, T4, ROE, and provincial WCB across all ten provinces and three territories on a single Workzoom payroll instance. Per-employee jurisdiction. No separate tenants per province.
03Quebec payroll, native
QPIP, CNESST, QPP, RL-1, French-language pay stubs, and bilingual employee self-service. Quebec-operating customers run on the same instance as the rest of the chain.
04Professional credential tracking
OCSWSSW (Ontario), BCCSW (BC), ACSW (Alberta), and OTSTCFQ (Quebec) registration on the employee record with hard expiry dates. The scheduling engine can block assignments past expiry.
05Effective dating and audit trail
Every HR change carries an effective date, retroactive or future-dated. Full audit trail per record: who, what, when, IP address, old and new values. Indefinite retention.
06Multi-entity for municipal groups
Multiple operating entities under one parent customer on a single instance. Each entity gets its own cost-centre tree, reporting hierarchy, and pay run while the parent sees a unified employee record.
07Self-service with full record privacy
Role-based access. Employee self-service for pay stubs, T4s, leave, training, and personal information. Manager self-service for approval workflows. HR keeps administrative control.
08Security and compliance posture
SOC 2-aligned controls with AWS-inherited SOC reports available under NDA, encryption at rest and in transit, role-based access, configurable retention. Canadian data residency on AWS Canada. WSIB Clearance Certificate available for Ontario procurement requirements.
09Ministry reporting and accountability
CYFSA reporting for Ontario children's aid societies. MCFD-aligned reporting under BC's CFCSA. Municipal accountability reports including headcount by department, vacancy rates, and training currency. Reports run on live data, not stitched exports.
10Implementation, training, and support
Workzoom Implementation Services manages onboarding from contract signature through go-live: discovery, configuration, parallel-run validation, training, and post-go-live support. Implementation, training, and support are included at no extra cost. Reference implementations available on request.