01Industries

Community living HR software for round-the-clock care

DSP scheduling across every group home, credential-blocked shifts, and Ministry-ready reporting. One record from offer letter to payroll, for a workforce that never clocks off.

Book a Walkthrough View Pricing
Proof Live on Workzoom
36 buildings of round-the-clock care on one record
Silvera for SeniorsSenior-care non-profit · 400 employees · Calgary, AB
4.5
G2 + Capterra (50 reviews)1
25+ Years in production2
100% In-house support, never farmed out14
$4 per employee / month / suite3 · CAD in Canada · USD elsewhere

AThe short answer

Workzoom Community Living HR software manages DSP scheduling across 24/7 group home networks, Ministry of Community and Social Services compliance reporting, and digital onboarding for developmental services organizations in Ontario and across Canada. The platform configures each group home with resident count and required staffing ratios per shift, flagging coverage gaps before the shift starts so coordinators act the day before rather than the morning of. DSP credentials including CPI, medication administration, and vulnerable sector checks block scheduling automatically when expired. Silvera for Seniors, a Calgary senior-care non-profit, already runs the same round-the-clock care model on Workzoom today: HR, payroll, timekeeping, and scheduling for 400 employees across 36 buildings on one connected record. The engine has run continuously since 2000 across 24/7 scheduling, credential-blocked shifts, and grant-fund payroll allocation for named Canadian customers in healthcare, senior care, child welfare, and municipal services. Pricing starts at $4 per employee per month per suite.

Live on Workzoom right now. North America and the Caribbean.

How Workzoom helps

What does community living HR software cover?

Scheduling

Every home covered. Every shift filled.

Schedule staff across group homes and programs with qualification-based assignment. Multi-site casual pool fills vacancies from qualified workers. Coverage gap alerts fire before shifts become understaffed.

  • Multi-site group home scheduling
  • Qualification-based assignment
  • Multi-site casual pool scheduling
  • Coverage gap alerts before publish
Workzoom scheduling dashboard with master schedules and shift batches for community living teams
Compliance

Every credential current. Every audit ready.

Track DSP certifications, medication administration training, and first aid with automatic renewal alerts and auto-reissue on expiry. Funding-source payroll allocation with audit-ready reporting.

  • DSP certification tracking with expiry alerts
  • Auto-reissue training on expiry
  • Medication administration credential tracking
  • Funding-source payroll allocation
Workzoom certified-employees dashboard with credential tracking for community living teams
Onboarding

Offer letter to floor-ready in five days.

DSP onboarding turns an offer letter into a credentialed, trained, scheduled worker in five business days. Required courses auto-assign by program including CPI, medication administration, and vulnerable sector checks. Policy acknowledgements track per home, and the new hire shows up on a schedule the day their clearances land.

  • 5-day DSP offer-to-floor pipeline
  • Auto-assigned CPI, medication, VSC training
  • Per-home policy acknowledgement tracking
  • New-hire appears on schedule day-of-clearance
Workzoom DSP onboarding pipeline showing offer letter to scheduled-shift workflow for community living staff

01Modules

The modules that fire most in community living.

Scheduling
Manages 24/7 DSP shift coverage across all group homes in a single coordinator dashboard, with resident count and configurable staffing-ratio thresholds per home so shift gaps are flagged before they become compliance violations.
HR Administration
Tracks CPI training, medication administration certification, and vulnerable sector check status with 90, 60, and 30-day expiry alerts, blocking scheduling for DSPs with expired credentials before they work a shift alone.
Recruiting
Manages high-turnover DSP hiring with digital onboarding packages including vulnerable sector check tracking, mandatory training completion, and benefits enrollment completed by the new hire before their first shift, with returning DSPs reactivated from prior records.
Timekeeping
Captures mobile clock-in for DSP staff across all group homes and flows approved time directly into payroll, calculating CUPE union overtime, stat premiums, and shift differentials automatically.
Pay Processing
Applies union and non-union pay rules separately within the same payroll run, generating T4s, ROEs, and direct deposit with configurable staffing-ratio reporting included for Ministry headcount submissions.
Performance
Captures incident documentation workflows with required fields for Ministry reporting, linking incidents to the employee record and group home and generating configurable Ministry-format reports in-platform.

02How it works

How community living HR software runs on one record.

01
Group home ratio compliance is proactive, not reactive
Each group home is configured with resident count and required staffing ratios per shift in Workzoom. When a scheduled shift falls below the configured minimum, the system flags the gap before the shift starts, not after. Supervisors receive alerts and can act on coverage the day before rather than scrambling at 6 AM.
02
DSP credentials gate every shift assignment
CPI training, medication administration certification, and vulnerable sector check status are tracked in the same system that builds the schedule. No DSP can be placed on a shift alone until every required credential is cleared, and the onboarding workflow completes all credential verification digitally before day one.
03
Network-wide shift coverage visible in one dashboard
Scheduling coordinators see all group homes and their shift coverage status in a single view. Shift gaps across the network are visible at a glance, and DSPs can be scheduled across multiple homes based on their credentials and availability without cross-referencing separate location schedules.
36
buildings of round-the-clock care Silvera for Seniors runs on one Workzoom record
4.5
out of 5 across G2 and Capterra from verified HR teams in community living and developmental services
Live walkthrough

See Workzoom in 30 minutes.

Real product, real questions, no slides. Starts at $4 per employee per month, CAD or USD, with $0 setup fees.

No commitment 30 minutes View Pricing
Book a Walkthrough

03Compare

How Workzoom compares

Side by side with the platforms community living teams evaluate most.

Workzoomvs ADP
Custom · quote-based See
Workzoomvs Dayforce
$15+ · per employee / month See
Workzoomvs BambooHR
$13+ · per employee / month See
Workzoomvs Gusto
$6+ · per employee / month + base fee See
See every comparison →

Questions from community living teams

How Workzoom handles the specific HR, payroll, and workforce realities of community living operations.

Each group home is configured in Workzoom with its resident count and required staffing ratios per shift. When a scheduled shift falls below the configured minimum, the platform flags the gap before the shift starts, not after, so supervisors are alerted and can act on coverage the day before rather than the morning of. This keeps ratio compliance proactive across the network. This developmental services HR software enforces configurable staffing ratios at the schedule layer. Workzoom serves community living organizations of 50 or more employees running group home networks.
Yes. Each credential type is configured in Workzoom with its certification body, renewal period, and expiry rules. Alerts go to the DSP and their supervisor at 90, 60, and 30 days, and scheduling can be restricted for employees with expired credentials. CPI training, medication administration, first aid, and behavioural support each renew on different cycles, and the platform tracks all of them per home. This disability services scheduling software gates shifts on credential status. Workzoom serves community living organizations of 50 or more employees.
Digital onboarding packages are sent immediately after offer acceptance in Workzoom, with vulnerable sector check tracking, mandatory training completion, and benefits enrollment all in a single workflow the employee completes before day one. Returning DSPs who left and came back are reactivated with their prior records intact, and a casual pool activates on vacancy to hold shift coverage. This community living payroll software credentials the next hire fast through chronic turnover. Workzoom serves developmental services organizations of 50 or more employees across Ontario.
Yes. Workzoom includes incident documentation workflows that capture the required fields for Ministry reporting. Incidents are linked to both the employee record and the group home, and reports are generated in the format configured for Ministry submission. This keeps incident reporting consistent and audit-ready across every home, with funding-source payroll allocation backing the labour cost detail. This developmental services HR software supports configurable staffing-ratio reporting and incident documentation. Workzoom serves community living organizations of 50 or more employees.
Yes. Union and non-union staff are configured in Workzoom with separate pay rules, benefit entitlements, and scheduling parameters. All DSPs appear in the same HR and scheduling view, with reports filterable by employment type for funding and Ministry reviews. Both classifications process together in one payroll cycle without any manual separation. This community living workforce management software keeps unionized and non-unionized DSPs on one platform. Workzoom serves developmental services organizations of 50 or more employees managing mixed-classification staff across group homes.
Yes. Scheduling coordinators in Workzoom see all group homes and their shift coverage status in a single dashboard, so gaps across the network are visible at a glance. Employees can be scheduled across multiple homes based on their credentials and availability, with home-specific credential requirements applied automatically. No DSP is placed in a home they are not certified for. This disability services scheduling software keeps network-wide coverage in one view. Workzoom serves community living organizations of 50 or more employees across multiple group homes.

10Events · Community Living

Playbooks from community living.

SHRM panels, customer roundtables, and Caribbean HR sessions. Watch a past recording or register for what's next.

All events

04More from Workzoom

Other industries on the same record.

Workzoom for Healthcare Workzoom for Municipalities Workzoom for Long-Term Care Workzoom for Non-Profits Workzoom for Construction Workzoom for Hospitality

05Pricing

One price, every industry.

$4 per suite $16 all four, USD per employee / month

Annual saves 5%. Non-profit saves 5%. No setup fees, no per-module add-ons, no surprise invoices at renewal.

View pricingBook a walkthrough

See community living HR software on your own data.

A 15 to 60 minute working session, not a slide deck. We look at your community living org structure, identify which suites fit, and walk through how Workzoom solves the specific problems you came here to read about. You leave knowing which modules fit and what to expect on pricing.

Workzoom works with organizations of 50 or more employees. See our minimums.

Workzoom newsletter

Subscribe to People Practices That Work.

Product walkthroughs, HR playbooks, Caribbean compliance updates, and the occasional war story from the field. Weekly. Two minutes.