01Industries

Long-term care HR software that holds coverage

Ministry ratios. PSW credentials. Shift coverage that holds. One platform for Canadian LTC.

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Active RFP? Email rfp@workzoom.com with your portal link. See the RFP response page for the full public-sector capability matrix.

Proof Live on Workzoom
400 staff across 30 homes
Silvera for Seniors9 senior communities, one record
4.5
G2 + Capterra (50 reviews)1
25+ Years in production2
100% In-house support, never farmed out14
$4 per employee / month / suite3 · CAD in Canada · USD elsewhere

AThe short answer

Workzoom long-term care HR software manages PSW scheduling with built-in Ministry staffing ratio compliance, credential tracking, and CUPE-aware payroll for senior care homes across Alberta and Ontario. The platform tracks direct care hours per resident per day in real time as shifts are scheduled, alerts coordinators to ratio shortfalls before a shift gap becomes a Ministry finding, and blocks scheduling for PSWs with expired credentials. Pricing starts at $4 per employee per month per suite with no setup fees.

Live on Workzoom right now. North America and the Caribbean.

How Workzoom helps

What does long-term care HR software cover?

Scheduling

Meet ministry staffing ratios every shift.

Build schedules that meet staffing minimums with configurable direct-care hour tracking validated against timekeeping data. Multi-site casual pool scheduling fills vacancies from qualified workers across locations.

  • Configurable direct-care hour tracking
  • Multi-site casual pool scheduling
  • Leave-triggered vacancy fills to maintain ratios
  • Configurable staffing-ratio reporting
Workzoom scheduling dashboard with master schedules and shift batches for long-term care teams
Training

CPI and medication credentials, always current.

Track PSW certifications, CPI training, and medication administration credentials with automatic expiry alerts and auto-reissue on expiry. Ministry-required policy acknowledgements tracked per employee.

  • CPI and medication credential tracking
  • Auto-reissue training on expiry
  • Ministry-required policy acknowledgements
  • PSW credential management
Workzoom certified-employees dashboard with credential tracking for long-term care teams
Payroll

FT, PT, casual, and agency on one pay run.

Long-term care payroll mixes regular staff, casual pool workers, and agency placements with different rates, premiums, and tax classes. Workzoom processes all classes in the same pay cycle, applies CUPE step progressions by service date, and routes shift differentials and overnight premiums automatically. Approved time flows from clock to pay run without re-entry.

  • FT, PT, casual, agency on one pay run
  • CUPE step progressions automatic by service date
  • Shift differentials and overnight premiums automated
  • Time-to-pay flow without manual re-entry
Workzoom payroll run dashboard with FT, PT, casual, and agency long-term care staff on one pay cycle

01Modules

The modules that fire most in long-term care.

Scheduling
Manages full-time, part-time, casual, and agency PSWs in one view with real-time configurable staffing-ratio dashboards showing direct care hours per resident per day as shifts are filled, not after the pay period closes.
HR Administration
Tracks PSW certificates, vulnerable sector checks, and mandatory training with configurable 90, 60, and 30-day expiry alerts, blocking scheduling for staff with lapsed credentials before they reach the floor.
Recruiting
Posts PSW positions to a careers page and manages digital onboarding packages so new hires complete credential upload, vulnerable sector check tracking, and mandatory e-learning before their first shift, reducing onboarding to under 48 hours.
Timekeeping
Captures mobile clock-in from PSW staff and flows approved time directly into payroll, automatically calculating CUPE union overtime, stat premiums, and shift differentials without manual re-entry.
Pay Processing
Applies CUPE and SEIU pay rules configured for each union agreement automatically on every payroll run, generating T4s, ROEs, and direct deposit for multi-location LTC organizations.
Benefits
Administers benefit eligibility by employment type and union classification across full-time, part-time, and casual PSW staff within the same platform.

02How it works

How long-term care HR software runs on one record.

01
Ministry ratio compliance in real time
Workzoom tracks configurable direct-care hours per resident per day as shifts are scheduled, not after the pay period closes. When a unit trends below the configured staffing threshold, DOCs and schedulers are alerted before the gap becomes a compliance issue on the next inspection report.
02
Credential-gated scheduling prevents regulatory risk
PSW certificate verification, vulnerable sector check status, and mandatory training completion are stored in the same system that builds the schedule. A PSW with an expired credential cannot be placed on shift, and the casual pool is visible to schedulers at every home for cross-site coverage.
03
Inspection-ready reporting generated in-platform
Workzoom generates configurable staffing-ratio reports, direct care hours summaries by unit and time period, and credential compliance reports for Ministry inspections, without pulling data from multiple systems.
400
employees managed at Silvera for Seniors across 30 buildings and 9 senior residences in Calgary
4.5
out of 5 across G2 and Capterra from verified HR teams in long-term care
Live walkthrough

See Workzoom in 30 minutes.

Real product, real questions, no slides. Starts at $4 per employee per month, CAD or USD, with $0 setup fees.

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03Compare

How Workzoom compares

Side by side with the platforms long-term care teams evaluate most.

Workzoomvs ADP
Custom · quote-based See
Workzoomvs Dayforce
$15+ · per employee / month See
Workzoomvs BambooHR
$13+ · per employee / month See
Workzoomvs Gusto
$6+ · per employee / month + base fee See
See every comparison →

Questions from long-term care teams

How Workzoom handles the specific HR, payroll, and workforce realities of long-term care operations.

Workzoom tracks configurable direct-care hours per resident per day in real time as shifts are scheduled, not after the pay period closes. When a unit trends below the configured staffing threshold, directors of care and schedulers are alerted before the shift gap becomes a compliance issue on the next inspection. The platform generates configurable staffing-ratio reports and direct care hours summaries by unit in-platform. This senior care scheduling software keeps ratio compliance proactive. Workzoom serves long-term care homes of 50 or more employees across Alberta and Ontario.
Yes. Every employee profile tracks credentials with configurable expiry windows, and Workzoom alerts the employee and their manager at 90, 60, and 30 days before renewal. PSW certificates, CPI training, medication administration credentials, and mandatory training each renew on different cycles, and the platform routes renewals through training before the shift is staffed. Scheduling can be blocked for employees with expired credentials. This long-term care workforce management software gates every shift on credential status. Workzoom serves senior care homes of 50 or more employees.
Digital onboarding packages for PSWs are completed before the first day in Workzoom, with credential upload, vulnerable sector check tracking, and mandatory e-learning all in one workflow. Most long-term care clients complete PSW onboarding in under 48 hours from offer to first shift. A casual pool activates automatically when a vacancy opens, holding shift coverage steady through turnover. This nursing home HR software credentials and schedules a PSW in one flow. Workzoom serves senior care organizations of 50 or more employees.
Union pay rules, including shift premiums, overtime thresholds, vacation entitlements, and statutory holiday pay, are configured in Workzoom and applied automatically to every pay run. When CUPE agreement terms change, a single update is applied system-wide with no manual recalculation. Approved timesheets calculate union premiums automatically, eliminating the reconciliation step that generates grievances. This long-term care payroll software runs every PSW through one collective agreement engine. Workzoom serves senior care homes of 50 or more employees across multiple sites and bargaining units.
Yes. Casual pool employees in Workzoom are available to be scheduled across any site in your organization, and their availability, credential status, and hours worked are visible to schedulers at every home. A PSW with an expired credential cannot be placed on shift, even across sites. The pool activates automatically on a leave-triggered vacancy to maintain Ministry staffing ratios. This senior care scheduling software shares one casual pool network-wide. Workzoom serves long-term care organizations of 50 or more employees across multiple homes.
Workzoom generates configurable staffing-ratio reports, direct care hours summaries by unit and time period, and credential compliance reports, the standard documentation requested during Ministry inspections. Each report is produced in-platform from existing payroll and scheduling data, not pulled from multiple systems. Direct care hours are tracked as shifts are scheduled, so the inspection trail is current. This long-term care workforce management software keeps inspection-ready reporting a byproduct of normal operations. Workzoom serves senior care homes of 50 or more employees in Alberta and Ontario.

10Events · Long-Term Care

Playbooks from long-term care.

SHRM panels, customer roundtables, and Caribbean HR sessions. Watch a past recording or register for what's next.

All events

04More from Workzoom

Other industries on the same record.

Workzoom for Healthcare Workzoom for Municipalities Workzoom for Non-Profits Workzoom for Construction Workzoom for Hospitality Workzoom for Ski Resorts

05Pricing

One price, every industry.

$4 per suite $16 all four, USD per employee / month

Annual saves 5%. Non-profit saves 5%. No setup fees, no per-module add-ons, no surprise invoices at renewal.

View pricingBook a walkthrough

See long-term care HR software on your own data.

A 15 to 60 minute working session, not a slide deck. We look at your long-term care org structure, identify which suites fit, and walk through how Workzoom solves the specific problems you came here to read about. You leave knowing which modules fit and what to expect on pricing.

Workzoom works with organizations of 50 or more employees. See our minimums.

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