01Industries

Telecom HR software, built for the network

Multi-country payroll, dispatch scheduling, field-tech certifications. The HRIS Cable Bahamas runs across 850 employees and three brands.

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Proof Live on Workzoom
850 staff, 3 telecom brands
Cable Bahamaspayroll in days, not a week
4.5
G2 + Capterra (50 reviews)1
25+ Years in production2
100% In-house support, never farmed out14
$4 per employee / month / suite3 · CAD in Canada · USD elsewhere

AThe short answer

Workzoom telecom HR software runs multi-country payroll, dispatch scheduling, on-call rotations, and credential tracking for carriers, ISPs, and managed-service operators across Canada, the United States, and the Caribbean. The platform runs live payroll for Canada, the United States, and the Bahamas on one instance, with HR, workforce, and talent across the wider Caribbean, supports union-rule overtime for USW, Unifor, and IBEW agreements, and tracks tower climber and field-tech safety certifications with credential-blocked scheduling. Cable Bahamas, a multi-brand Bahamian telecom group running 850 employees across three brands, is currently Workzoom's named telecommunications customer and cut payroll from five days to 1.5; the platform's telecom capability extends to carriers, ISPs, and managed-service operators evaluating Workzoom across North America and the Caribbean. Pricing is $4 per employee per month per suite with no contract minimums.

Live on Workzoom right now. North America and the Caribbean.

How Workzoom helps

What does telecom HR software cover?

Payroll

One record. Every country.

Live payroll across Canada, the US, and the Bahamas, with HR, workforce, and talent across the wider Caribbean, on a single employee record. Statutory deductions, tax tables, and remittance schedules are jurisdiction-specific and configured per employee location, not per instance.

  • Live payroll for Canada, the US, and the Bahamas
  • NIB, NIS, NHI, and Caribbean statutory deductions built in
  • CPP, EI, T4, and ROE generation for Canadian carriers
  • Multi-island and multi-province on one ledger
Workzoom payroll dashboard with multi-class pay run and statutory deductions
Dispatch

24/7 scheduling that respects the network.

Shift-aware scheduling with on-call rotations, dispatch premiums, and overtime engines that respect union rules. Field techs see their schedule on mobile, supervisors approve from anywhere, and pay flows from time clock to pay run with no manual handoff.

  • On-call rotation scheduling with premium auto-calculation
  • Mobile timekeeping for field crews
  • Union-aware overtime engine
  • Dispatch-grade shift differential automation
Workzoom scheduling dashboard with shift assignment and rotation logic
Certifications

Credential tracking that blocks the wrong shift.

Every safety certification, climb cert, RF licence, and trade ticket lives on the employee record with hard expiry dates. The platform flags renewals at 90, 60, and 30 days, and can block scheduling past the expiry date so a lapsed cert never reaches a tower.

  • Per-employee credential register with expiry dates
  • 90/60/30 day renewal alerts
  • Credential-blocked scheduling
  • Audit-ready certification reports
Workzoom scheduling dashboard with shift assignment and rotation logic

01Modules

The modules that fire most in telecommunications.

HR Administration
Configures jurisdiction-specific employment terms, union affiliations, and brand-level reporting structures for carriers operating multiple regulated entities on one record.
Pay Processing
Runs live payroll for Canada (CPP, EI, T4, ROE), the US, and the Bahamas (NIB, C10), with HR, workforce, and talent across the wider Caribbean and statutory engines built to handle Jamaica (NIS, NHT), Trinidad (NIBTT), and beyond per employee location.
Scheduling
Supports 24/7 dispatch with on-call rotations, shift differentials, multi-site assignment within a single shift, and union-aware overtime triggers configured per collective agreement.
Time and Attendance
Mobile time capture for field crews with per-location coding so payroll allocation reflects each site automatically, and dispatch-grade premium calculations applied at the pay engine.
Learning
Tracks every safety certification, climb cert, RF licence, fall arrest, first aid, and trade ticket per employee with hard expiry dates and renewal alerts at 90, 60, and 30 days.
Recruiting
Digital onboarding for field-tech roles with credential capture, union enrolment, and brand-specific job postings for telecom groups operating multiple consumer brands.

02How it works

How telecom HR software runs on one record.

01
Multi-country payroll runs on one ledger, not separate instances per jurisdiction
Each employee's jurisdiction is set at the individual level. Canadian carriers running operations in Ontario, BC, and the Bahamas process all three on one instance with jurisdiction-specific deductions applied automatically. Cable Bahamas runs Nassau, Grand Bahama, and the Family Islands on this same model.
02
Credentials are scheduling primitives, not afterthoughts
Safety certifications, climb certs, and trade tickets live on the employee record with hard expiry dates. The scheduling engine can block a shift assignment if the assigned tech's climb cert has lapsed, so the credential gate is enforced at dispatch time rather than caught on audit.
03
Multi-site time tracking allocates pay automatically per location
A field tech assigned to three sites in one shift records time per site on mobile, and payroll cost-centre allocation reflects each location automatically. Cost-centre reporting is accurate at pay close without manual journal adjustments.
850
employees managed at Cable Bahamas across three telecom brands (Cable Bahamas, Aliv, Rev)
1.5 days
payroll cycle at Cable Bahamas, down from five days before Workzoom
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03Compare

How Workzoom compares

Side by side with the platforms telecommunications teams evaluate most.

Workzoomvs ADP
Custom · quote-based See
Workzoomvs Dayforce
$15+ · per employee / month See
Workzoomvs BambooHR
$13+ · per employee / month See
Workzoomvs Gusto
$6+ · per employee / month + base fee See
See every comparison →

Questions from telecommunications teams

How Workzoom handles the specific HR, payroll, and workforce realities of telecommunications operations.

Yes. Workzoom runs live payroll for Canada, the United States, and the Bahamas on a single platform, and runs HR, workforce, and talent across the wider Caribbean. Each employee's jurisdiction is set at the individual level, so a carrier with operations in Ontario, British Columbia, and the Bahamas can run all three payrolls from one instance. Statutory deductions, tax tables, and remittance schedules are jurisdiction-specific, and compliance engines for additional Caribbean jurisdictions are built and ready to activate. Cable Bahamas, a multi-brand Bahamian telecom group, runs 850 employees on Workzoom across Nassau and the Family Islands on this model. Workzoom serves telecom operators of 50 or more employees.
Workzoom's Scheduling and Time and Attendance modules support on-call rotations, dispatch shifts, and shift differentials with the premium calculation handled by the payroll engine. Field crews record time on mobile from any location. Supervisors approve from any device. The pay engine applies on-call premiums, dispatch pay, and overtime automatically based on the configured shift rules. This telecom workforce management software was built for the way network operations actually run. Workzoom serves carriers, ISPs, and managed-service operators across North America and the Caribbean.
Yes. Every credential, safety certification, climb cert, RF licence, fall arrest, first aid, and trade ticket lives on the employee record with hard expiry dates. The platform sends renewal alerts at 90, 60, and 30 days and can block scheduling past the expiry date so a lapsed certification never reaches a tower or substation. Reports are audit-ready for OSHA, provincial WCB, or Caribbean regulatory equivalents. This telecom HR software treats safety credentials as scheduling primitives, not afterthoughts. Workzoom serves telecom field-operations teams of 50 or more.
Yes. Workzoom's overtime engine is configurable per collective agreement, so Canadian carriers running USW, Unifor, IBEW, or CWA agreements can configure overtime triggers, premium rates, banked time, and grievance-relevant pay history on their own terms. When agreement terms change at the next negotiation, the update applies system-wide with no manual recalculation. This telecom payroll software respects union rules as configurable inputs. Workzoom serves unionized and non-union carriers across Canada and the Caribbean.
Yes. Cable Bahamas runs 850 employees, three brands (Cable Bahamas, Aliv, Rev), multi-island payroll, NIB compliance, and a full dispatch operation on Workzoom. The same engine handles CPP, EI, T4, ROE, and provincial deductions for Canadian carriers. Workzoom is a Canadian-built platform headquartered in Toronto since 2000, designed for Canadian payroll first and extended to the Caribbean. Carriers in either region land on the same proof. Workzoom serves carriers of 50 to 5,000 employees in Canada, the US, and across the Caribbean.
Field technicians scheduled across multiple sites in a single shift record their time per location on mobile. Payroll allocation reflects each location automatically without manual adjustment, so cost-centre reporting is accurate at the close of each pay cycle. Supervisors at each site see only their team; central operations see the whole workforce. This telecom workforce management software treats multi-site as a first-class configuration. Workzoom serves field-operations teams across NOC, outside plant, fiber install, and managed-service operations.

04More from Workzoom

Other industries on the same record.

Workzoom for Healthcare Workzoom for Municipalities Workzoom for Long-Term Care Workzoom for Non-Profits Workzoom for Construction Workzoom for Hospitality

05Pricing

One price, every industry.

$4 per suite $16 all four, USD per employee / month

Annual saves 5%. Non-profit saves 5%. No setup fees, no per-module add-ons, no surprise invoices at renewal.

View pricingBook a walkthrough

See telecom HR software on your own data.

A 15 to 60 minute working session, not a slide deck. We look at your telecommunications org structure, identify which suites fit, and walk through how Workzoom solves the specific problems you came here to read about. You leave knowing which modules fit and what to expect on pricing.

Workzoom works with organizations of 50 or more employees. See our minimums.

06Proven

Telecommunications teams running Workzoom today.

Cable Group of Companies headquarters in Nassau, Bahamas, a multi-brand Bahamian telecom operator running Workzoom HR, Payroll, Workforce, and Talent across 850 employees.
70%
Faster payroll. Processing time dropped from 5 days to just 1.5 days across 850 employees.
Cable Bahamas Telecom · 850 employees · Bahamas

Payroll runs seamlessly, and HR processes are no longer a tedious grind. It's simplified how we work, allowing us to focus more on our people.

Shanika Pinder Shanika PinderCompensation & Payroll Supervisor and HR Business Partner, Cable Bahamas
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